Effective communication is needed to have a happy, motivated and influential workforce. Being able to express ideas in the best way will enhance the opportunity for both the people within the organisation and the outcomes for the company too.
Objectives
- Clear and effective communication to get the right message across
- Encouragement of open and easy communication
- Confident communication at all levels
- Coping with difficult situations
This short course explores:
– What communication means
– Exploration into communication styles
– The attitude of communication
– How to communicate confidently
– The art of active listening
– Clarifying and questions
– Non verbal communication
– Persuasion of your own message
– Difficult communication
-Communication in practice
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